Privacy Policy
Introduction
At NB Tours and Hotels, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, share, and protect your data in connection with our services, websites, and mobile applications.
1. Collection of Personal Information
We collect personal information from you in the following scenarios:
- When Making Reservations: Information like name, contact details, payment information, guest details, and stay preferences.
- Account Creation: When you create an account to manage your bookings or view past reservations, we may collect your email and password.
- Website/App Usage: We collect data like IP address, browser type, device information, and browsing activities to improve user experience.
- Social Media Interactions: Data collected when you interact with us on social media or connect your social media accounts.
2. Use of Personal Data
We use the information we collect for the following purposes:
- Reservation Management: To process and manage your bookings and provide you with the services requested.
- Customer Support: For customer service, answering queries, and addressing any issues related to our services.
- Communications: To send booking confirmations, reminders, and any updates relevant to your reservations.
- Marketing: With your consent, we may send you special offers, updates, and travel-related information. You can unsubscribe at any time.
3. Sharing of Personal Information
Your personal data may be shared with third parties under specific circumstances:
- Service Providers: With hotels, rental services, and tour operators to fulfill your booking requirements.
- Payment Processing: With payment gateways and processors to handle transactions securely.
- Analytics and Marketing: With analytics providers to help us understand usage trends and improve our offerings.
- Legal Compliance: When required by law or government authorities, we may share your data for compliance with legal obligations.
4. Use of Cookies
We use cookies on our website and mobile applications to enhance user experience:
- Website Functionality: Cookies enable us to recognize you and tailor your browsing experience.
- Personalized Content: We use cookies to deliver personalized content and recommendations based on your browsing history.
- Analytics: We collect usage data via cookies to analyze traffic patterns and improve our website.
You can adjust cookie settings in your browser, though disabling cookies may impact your website experience.
5. Data Security
We employ reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our systems are secured with industry-standard practices, including data encryption and firewalls.
6. Your Rights
You have certain rights concerning your personal information, including:
- Access: You may request access to the personal data we hold about you.
- Correction: If any data is incorrect, you can request corrections.
- Deletion: You may request that we delete your personal data, subject to legal and contractual obligations.
- Withdrawal of Consent: You can withdraw your consent for data processing where consent is the legal basis.
7. Changes to this Policy
We may update this Privacy Policy periodically to reflect changes in our practices. We encourage you to review this policy regularly for the latest information on our privacy practices.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our support team at namobanarastours@gmail.com
